Careers Centre - REL Field Marketing

  • Operations Administrator

    Position Type
    Permanent Full-Time
    Primary Location : City
    Dawn Olds
    Admin/Operations Support
  • Overview

    REL logo for icims

    Tactical Operations Administrator


    Full time, Permanent

    Package: competitive basic + annual company bonus + pension scheme + onsite parking

    Working: 35 hours per week, Monday to Friday

    Location: Winnersh Triangle, Berkshire (RG41 5TP)


    You will be working for REL Field Marketing to fulfil the role of Tactical Operations and Booking Administrator.

    You will be responsible for:

    • Day to day operations and point of contact for Asda and Sainsbury’s Accreditation programs ensuring key KPIs agreed are hit
    • Managing various email mailboxes and ensuring all emails are dealt with in a timely and professional manner
    • Supporting the wider team with incoming phone calls
    • Supporting the wider team on ad hoc operational tasks where appropriate, such as raising internal purchase orders
    • Daily phone calls to field reps to chase outstanding survey data and managing responses
    • Shortlist candidates, telephone interviews and processing of new applicants
    • Support the booking team with booking profiled staff to projects by searching the staffing database and phoning potential candidates

    You will have:

    • A “can do” attitude and flexible approach
    • Confidence and influential communication skills, confidence on the phone is essential
    • A strong customer service attitude and be a positive team player
    • The ability to work to deadlines, prioritise workloads and manage time effectively
    • Be able to work in a fast-paced environment and work under pressure
    • A positive team player attitude
    • Basic to intermediate skills in Microsoft Outlook, Excel, Word & PowerPoint

    In return we will offer you:

    • Full training and ongoing support to enable you to fulfil your role to the best of your potential
    • Great career opportunities
    • A fun working environment where performance and success are really rewarded


    At REL, we want to be loved by our people and be the first choice for our customers. We are committed to giving talented and ambitious people the tools and skills to help them deliver outstanding results and thrive in a fast paced sales environment. This is why we’ve been able to provide over 100 promotions and developmental moves since May 2016!


    We are proud to have been accredited a Great Place to Work for a phenomenal four consecutive years now, as well as winning an industry record 71 FMBE awards (including 3 consecutive wins of the prestigious Agency of the Year!). This speaks volumes about us and, most importantly, our employees. Overall, we aim to be the number one field marketing agency and are hunting for like-minded individuals to help us do so.  


    If you would like to be part of our success, apply today.


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