Data Support Executive

Looking for opportunities to develop data, documentation, and AI skills?

Want exposure to automation and continuous improvement initiatives?

Join the Smollan Data team!

Full-Time, 12 months fixed term contract

Salary: up to £25,000 per annum 

Working: 35 hours, Monday to Friday

Location: Primarily home based with occasional travel to Smollan offices

As a Data Support Executive you will support the accuracy, structure, and documentation of data across the business. The role focuses on data processing, data mapping, and producing clear user documentation, while actively using AI-enabled tools to improve efficiency and consistency. 

This role would suit a recent graduate or someone early in their data career looking to build hands-on experience within data operations and continuous improvement.

What you will be doing: 

• Support day-to-day data processing, validation, and maintenance across systems
• Create and maintain data maps documenting data flows and dependencies
• Produce and update user guides, SOPs, and process documentation
• Translate technical data processes into clear, user-friendly guidance
• Perform data quality checks to ensure accuracy and consistency
• Identify process inefficiencies and support improvement initiatives
• Utilise AI tools to support documentation, validation, and automation activities
• Work with stakeholders to ensure data documentation remains current and accurate

What We’re Looking For: 

• Experience in a data support, data operations, or documentation-focused role
• Strong attention to detail and a structured, process-driven approach
• Proven ability to write clear and concise documentation
• Comfortable working with data across multiple systems
• Strong communication skills and a proactive mindset
• Interest in using AI and automation to improve ways of working

Desirable skills (but not a deal-breaker!):

• Experience with data or process mapping
• Exposure to reporting or data tools (e.g. Excel, Power BI, SQL)
• Familiarity with ERP, CRM, or master data systems
• Experience using AI-enabled productivity or documentation tools

What will we offer you? 

• A collaborative and supportive team environment
• Opportunities to develop data, documentation, and AI skills
• Exposure to automation and continuous improvement initiatives
• Recognition for innovation and efficiency improvements
• Full training and ongoing support to enable you to fulfil your role to the best of your potential 
• 24 days annual leave (+ bank holidays) 

Are you our next investment?  Apply now!

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

Smollan is a full-service retail solutions partner with over 90 years of heritage, helping brands win at the point of purchase. Operating across 61 countries, we are trusted by over 500 global and local brands and employ more than 90,000 people. Our purpose is to create growth and transform lives by connecting people to products and possibilities.

We deliver intelligent, end-to-end retail execution and experiences across the physical and digital landscape, directed by data and powered by technology and people. Our capabilities include Sales & Merchandising, Activations & Experiences, and Data & Technology. Smollan grows brands by growing people, creating value for clients and impact for consumers every day.