Customer Service

Hospitality or Retail Background?

Step Into a New Kind of Customer-Facing Role – Become a Brand Ambassador!

Have you worked in hospitality, retail, or front-of-house roles?
Do you thrive on interacting with people and creating great customer experiences?

We're hiring In-Store Brand Ambassadors to deliver exciting product sampling experiences and promotions across leading supermarkets and retail locations and we have an opening in Kidderminster.
This is the perfect role if you’re looking to move away from traditional hospitality or retail hours but still want a people-focused job where your customer service skills shine.

What you’ll be doing:

• Welcome customers in-store and offer them food and drink samples in a warm, engaging way
• Share product benefits confidently and accurately - just like you would with a menu or a retail product
• Represent top brands with energy, enthusiasm, and a service-first mindset
• Create memorable customer interactions that drive awareness and sales

Why people with Hospitality or Retail experience love this role:

• Better Work-Life Balance
  No late-night bar shifts or long retail weekends unless you choose them, shifts are Thursdays to Sundays 10:30am - 3:30pm or 12 - 5pm. Pick your own schedule in advance with our Zero Hour Contract.
• Great Pay and Extras
  Earn £14.34 per hour (includes holiday pay) plus access to performance-based incentives like top-seller rewards, vouchers, and hampers.
• Keep the Buzz Without the Burnout
  Stay in a fast-paced, people-facing environment - without the stress of tills, table numbers, or long queues.
• No Experience in Sampling? No Problem
  We provide full training, including a Level 2 Food Hygiene Certificate and on-the-job coaching. If you've worked in bars, restaurants, shops, or coffee chains, your skills are 100% transferable.
• Ongoing Work & Career Potential
  With monthly shifts available, this is more than a side hustle - it’s a long-term opportunity in field marketing and brand promotion.
• Supportive Culture
  We’re a positive, people-first team where your energy, reliability, and people skills will be recognised and rewarded.

You’ll thrive in this role if you have:

• Experience in hospitality, retail, bar work, waitressing, or front-of-house roles
• A friendly, confident personality and love chatting with new people
• A strong work ethic and reliable availability
• A passion for food, drink, and creating standout customer moments
• Interest in brand engagement, promotional work, or event staffing

Ready to swap your hospitality or retail shifts for something new, flexible, and rewarding - without leaving the buzz behind?

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At REL Field Marketing, our goal is simple: to earn the love of our colleagues and be the go-to choice for our customers. We are dedicated to empowering talented and driven individuals with the tools and skills they need to excel and succeed in a dynamic sales environment. We believe in fostering a supportive and growth-oriented culture where everyone can achieve outstanding results and reach their full potential.

We are proud to have been accredited as one of UK's & Europe’s Best Workplaces™ by Great Place to Work® every year since 2015, as well as UK’s Best Workplaces™ for Women since 2018 and UK’s Best Workplaces™ for Wellbeing since 2022. 2023 brought a new award: UK’s Best Workplaces™ in Consulting & Professional Services.

We are the most recognised agency within our industry; we have won multiple FMBE awards (our industry awards) for the work we complete on behalf of our customers. We hold more Agency of the Year titles than any other agency! 2023 REL won a fantastic award for Happiest Workplace by WorkL. This speaks volumes about us and, most importantly, our employees - but don’t just take our word for it, check us out on Glassdoor!

REL are dedicated to creating an inclusive and welcoming workplace where everyone can feel comfortable being themselves and flourishing in their roles. While we're always striving to do better, we're actively working to enhance our support for diversity within our company and the communities we serve. If you're searching for a company that celebrates individuality and values your uniqueness, your search ends here. Join us today and be part of a team where you're accepted just the way you are!  Apply now!

#EntryLevel #Sampler